Facilitair Coördinator, fulltime

Onze opdrachtgever is een internationale IFM organisatie. Voor één van hun accounts in Amsterdam zijn wij op zoek naar een

Facilitair Coördinator

Je maakt deel uit van een facilitair team waarbij je  samen met je collega Facilitair Coördinator zorgt dat alle taken verdeeld en uitgevoerd worden. De nadruk bij deze functie ligt op het aansturen van de leveranciers op het gebied van schoonmaak, handyman, afval, AV middelen, en het contact met de gebouwbeheerder. Ervaring in de schoonmaak en het maken van rapportages en uitvoeren van inspecties op het gebied van HSE is een sterke pré. Het is belangrijk dat je sterk bent in het verwerken van administratie in diverse systemen, proactief bent en meedenkt in het verbeteren van de dienstverlening.

Onderstaand het Engelstalige profiel van de functie:

The Facilities Coordinator will assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. Coordinate, managing and control of non-technical facility services, like reception, mailroom/expedition, waste management, AV supplies, catering and cleaning. Handling our FMIS report system and managing EH&S reports and inspections.

Essential Duties and Responsibilities

  • Client/Stakeholder Management
    • Provide superior customer service to meet on-site client’s expectations
    • Guard and take care of facility requests, complaints and incidents.
  • Procurement & Vendor Management
    • Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
    • Assist in the procurement of vendors and services as required
  • Finance Management
    • Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
    • Support to track all site relevant actual spends vs. budget
    • Ensure prompt and accurate management of purchase orders in JDE
  • Health & Safety Management
    • Conduct regular audits to ensure safety procedures on site are in place and working
    • Assist in carrying out safety procedures when needed
  • Site Operations Management
    • Assist in the implementation of Industry Best Practice operations
    • Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
    • Seek ways to constantly reduce costs and improve operational standards
    • Maintain premises in neat and good working condition at all times
  • Risk Management
    • Assist in the implementation and property risk management program (emergency response plan etc.)
    • Follow established escalation procedures and incident reporting procedures
    • Adhere to our client’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
  • Support the needed quality management program for the specific site (give input to playbooks – procedures)
  • Achieve Key Performance Indicators and Service Level Agreement targets
  • Assist in all needed reporting
Additional Duties And Responsibilities
  • Emergency call support and site attendance is required (team approach)

Key Performance Measures

  • Procurement and Contract Management;
  • Client focus and relationship management

Skills

  • Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
  • Good communication skills (both written and verbal); communicate strong in local language and on intermediate “English” language level
  • Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
  • The ability to effectively deal with stressful situations.
  • The ability to work independently

Competencies

  • Firm First mind-set
  • Client Focus & Relationship Management
  • Project Management & Organizational Skills
  • Self-motivated; confident & energetic
  • Flexible – able to adapt to rapidly changing situations
  • Goal-oriented – able to focus on meeting all performance targets
  • Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener

Experience

  • Prior experience in facilities, property management, hospitality or related field (preferred)

Qualifications

  • Bachelor degree or comparable qualification and experience
  • Minimum 3 to 5 year experience in a similar role

Locatie

Amsterdam